Shipping Policy

1. General Information
At Bumma, we aim to deliver your orders quickly and efficiently. This Shipping Policy explains our shipping processes, costs, and timeframes for deliveries within Australia.

2. Processing Time

  • Orders are typically processed within 24 hours after payment confirmation, and shipped within 1-3 business days

  • Orders placed on weekends or public holidays will be processed on the next business day.

  • You will receive an email confirmation with tracking details once your order is dispatched.

3. Delivery Timeframes
We offer the following shipping options within Australia:

  • Standard Shipping: Estimated delivery within 3-7 business days.

  • Express Shipping: Estimated delivery within 1-2 business days.

  • Free Shipping: Available on orders over $150

Delivery times may vary based on your location and external factors such as courier delays or extreme weather events.

4. Shipping Fees

We calculate shipping based on the specifics of your order, as well as your location. You will be able to see the shipping fees for your order before you complete your purchase.

5. Order Tracking

  • Once your order is shipped, you will receive a tracking link via email.

  • Please allow up to 24 hours for tracking updates to appear.

6. Delivery Issues

If your order is delayed or missing, please contact our support team at admin@bumma.com.au. We're here to help.

8. International Shipping
Currently, we only ship within Australia. International shipping options may be introduced in the future.

9. Damaged or Lost Packages

  • If your package arrives damaged, please take photos and contact us within 48 hours at admin@bumma.com.au

  • If your package is lost in transit, we will work with the courier to investigate and provide a resolution.

10. Changes to This Policy
We may update this Shipping Policy from time to time. Any changes will be posted on this page with the effective date.

11. Contact Us
For any shipping-related inquiries, reach out to us at admin@bumma.com.au

By placing an order with Bumma, you agree to this Shipping Policy.